Free Shipping In Canada & USA On Orders Over $150 || Free Text Embroidery On All Apron Orders

Free Shipping In Canada & USA On Orders Over $150 || Free Text Embroidery On All Apron Orders

Search

This section doesn’t currently include any content. Add content to this section using the sidebar.

Returns/Exchange must be made within 90 days of date of purchase. 

If you are unhappy with the fit, colour, etc of your standard item, we will take it back (unused) for exchange or refund. See instructions below. 

We do not provide refunds or exchanges for custom aprons and aprons with embroidery. However, your satisfaction with the apron is what's most important to us. If something isn't right with your custom apron, or doesn't work for you, please send us an email at contact@searchandrescuedenim.com and we'll do our best to resolve it for you.  

Please note that we are not responsible for and will not reimburse for any import, brokerage, or customs fees and taxes. 

Gift cards can only be refunded to the original purchaser via the original payment method used.

Return Instructions:

  • package your item in a secure mailing envelope or box 
  • ship the item using your country's standard postal service (see below*) 
  • if shipping from outside of Canada, please mark the package as “Return” to avoid customs charges 
  • mark the package as a return if filling out a customs form
  • ship item to:

Search & Rescue Denim Co. 
100-1359 Cartwright St.
Vancouver BC
V6H 3R7 Canada

  • email contact@searchandrescuedenim.com with your tracking number so that we know to expect the package. If doing an exchange, please let us know what you would like to exchange your current apron for.
  • once the item is received at our shop, we can process the refund or prepare your new item for exchange.

*Please note that we will not accept returned merchandise sent via UPS or FedEx due to brokerage fees. We recommend using your country's standard postal service (Canada Post, USPS etc) or DHL.  

Once your item has arrived back at our studio, and has been inspected and approved, we will issue your refund right away. Funds will be returned to the original payment method. Please keep in mind that it can take your financial institution 7-14 business days to post this back onto your online banking statement. Please note that we are not responsible for and will not reimburse for any import, brokerage, or customs fees and taxes. For more information about returns, please search for the returns section of this FAQ page.